This legislation will replace current data privacy law, giving more rights to you as an individual and more obligations to organisations holding your personal data.
One of the rights is a right to be informed, which means we have to give you even more information than we do now about the way in which we use, share and store your personal information.
We are publishing this privacy notice so you can access this information, along with information about the increased rights you have in relation to the information we hold on you and the legal basis on which we are using it.
This privacy notice tells you what to expect when Ainscough collects personal information. It applies to information we collect about:
When someone visits www.groupainscough.co.uk, www.ainscough.co.uk, www.james-jack.co.uk or www.awes.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
A ‘cookie’ is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your computer/mobile device so that the next time you visit that site, your device will remember useful information such as items added in the shopping cart, visited pages or logging in options.
Cookies are widely used in order to make websites work, or to work more efficiently, and our site relies on cookies to optimise user experience and for features and services to function properly.
Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies visit https://www.aboutcookies.org.
If you send us a private or direct message via social media the message will be stored for twelve months. It will not be shared with any other organisations.
When you call Ainscough we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness.
We use Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
We use a third party provider, Zopim, to supply and support our LiveChat service, which we use to handle customer enquiries in real time.
If you use the LiveChat service we will collect your name, email address (optional) and the contents of your LiveChat session. This information will be retained for two years and will not be shared with any other organisations.
You can request a transcript of your LiveChat session if you provide your email address at the start of your session or when prompted at the end.
Ainscough is the data controller for the information you provide during the process unless otherwise stated. If you have any queries about the process or how we handle your information please contact us a recruitment@ainscough.co.uk.
All of the information you provide during the process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary.
We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format.
We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.
We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.
The information we ask for is used to assess your suitability for employment. You don’t have to provide what we ask for but it might affect your application if you don’t.
If you use our online application system, this will be collected by a data processor on our behalf (please see below).
We ask you for your personal details including name and contact details. We will also ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. Our recruitment team will have access to all of this information.
You will also be asked to provide equal opportunities information. This is not mandatory information – if you don’t provide it, it will not affect your application. This information will not be made available to any staff outside of our recruitment team, including hiring managers, in a way which can identify you. Any information you do provide will be used only to produce and monitor equal opportunities statistics.
We might ask you to participate in assessment days; complete tests or occupational personality profile questionnaires; and/or to attend an interview – or a combination of these. Information will be generated by you and by us. For example, you might complete a written test or we might take interview notes. This information is held by Ainscough.
If you are unsuccessful following assessment for the position you have applied for, we may ask if you would like your details to be retained in our talent pool for a period of 2 years. If you say yes, we would proactively contact you should any further suitable vacancies arise.
If we make a conditional offer of employment we will ask you for information so that we can carry out pre-employment checks. You must successfully complete pre-employment checks to progress to a final offer. We are required to confirm the identity of our staff, their right to work in the United Kingdom and seek assurance as to their trustworthiness, integrity and reliability.
You will therefore be required to provide:
If we make a final offer, we will also ask you for the following:
Data processors are third parties who provide elements of our recruitment service for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.
In order to process your application we will supply your personal information to credit reference agencies (CRAs) and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace, recover debts, and prevent criminal activity. We will also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. The identities of the CRAs, and the ways in which they use and share personal information, are explained in more detail at www.experian.co.uk/crain/index.html’
If you use our online application system, you will provide the requested information to EBOSS who provide this online service for us. Once you click ‘apply now’ you will be taken to EBOSS’s website and they will hold the information you submit but Ainscough will have access to it.
Here is a link to their Privacy Notice. https://www.ebossrecruitment.com/privacy-policy/
If you accept a final offer from us, some of your personnel records will be held on Northgate which is an internally used HR records system.
Here is a link to their Privacy Notice. https://www.ngahr.com/privacy-policies
Alere (now Abbott) provide our Medical Assessment service. If we make you a conditional offer, we may ask you to undertake a safety critical medical to determine if you are fit to undertake the work that you have been offered. This assessment will also be carried out periodically throughout your employment.
There may be occasions when you are asked to be referred to occupational health to allow us to understand your fitness for work. You will be asked to give your consent before we do this and you are able to request to see the report before it is sent to us.
Here is a link to their Privacy Notice. https://www.alerehealthcareconnections.com/
Your details will be provided to Standard Life who is the administrators of Ainscough’s Pension Scheme. You will be auto-enrolled into the pension scheme and details provided to Standard Life will be your name, date of birth, National Insurance number and salary. Your bank details will not be passed to Standard Life at this time.
Here is a link to their Privacy Notice. https://www.standardlife.co.uk/privacy?redirectfrom=legacy
We will provide your name, email address and job title to Sodexo in order to give you access to the employee benefits portal that Ainscough has carefully selected for its employees.
Here is a link to their Privacy Notice. https://uk.sodexo.com/home/legal-privacy.html
If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus 6 years following the end of your employment. This includes your criminal records declaration, fitness to work, records of any security checks and references.
If you are unsuccessful at any stage of the process, the information you have provided until that point will be retained for 6 months from the closure of the campaign.
Information generated throughout the assessment process, for example interview notes, is retained by us for 6 months following the closure of the campaign.
Ainscough tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
If you wish to make a complaint, please contact our Data Protection Officer at the address below.
Ainscough tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the GDPR. If we do hold information about you we will:
To make a request to Ainscough for any personal information we may hold you need to put the request in writing addressing it to our Data Protection Officer, or writing to the address provided below.
If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.
If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting the Data Protection Officer.
If you want to request information about our privacy policy you can write to:
Ainscough Crane Hire Ltd.
Bradley Hall
Bradley Lane
Standish
Wigan
WN6 0XQ
Contains public sector information licensed under the Open Government Licence v3.0 which can be viewed here.
