Privacy Policy

WEBSITE Privacy NOTICE

 

WHO PROCESSES YOUR PERSONAL DATA?

Ainscough Crane Hire Ltd (Ainscough, we, us, our) gather and process your personal data in accordance with this privacy notice and in compliance with the relevant data protection laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

All information held about you is controlled by Ainscough as the data controller of your personal data.

WHAT PERSONAL DATA DO WE COLLECT FROM YOU?

This privacy notice tells you what to expect when Ainscough collects personal data about you. It applies to:

• Visitors to our websites;
• People who use our services;
• Suppliers of services to us; and
• Candidates for jobs with us.

Personal data is any information from which you can be directly or indirectly identified. The types of personal data that we collect depend on your relationship with us:

Visitors to our website

• IP address
• (if you use our webchat services) contents of any webchat conversations you have with us

People who use our service:

• Name
• Contact details (e.g., email address, telephone number, postal address)
• (if you call us) Calling Line Identification information

Suppliers of services to us

• Name
• Contact details (e.g., email address, telephone number, postal address)
• Financial information (e.g., bank details)

Candidates

• Name
• Contact details (e.g., email address, telephone number, postal address)
• Education and job history data

Certain categories of personal data require special protection under Data Protection Legislation and are known as “special category data”. This is information relating to your health, genetic or biometric data, criminal convictions, sex life or sexual orientation, racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership. In certain circumstances, we may need to collect and process your special category data, for example we may process candidate criminal convictions data as part of a job application. We typically process the following types of special category data:

Candidates:

• information about any criminal convictions (including offences and alleged offences and any court sentence or unspent criminal conviction)
• information about your current or former physical and/or mental health and medical history
• information about your religious beliefs
• information about your race or ethnic origin
• information about your gender or sexual orientation

HOW DO WE OBTAIN PERSONAL DATA FROM YOU?

We collect personal data:

• for all data subject types, when you provide it to us directly (e.g., when you email, phone us or use our webchat functions);
• if you are a visitor to our website, when you access our website;

 

HOW DO we use your personal data

For each of the purposes we have set out the legal bases upon which we use and share your personal data in the table below. Data Protection Legislation requires companies to have a “lawful basis” to collect and use personal data. Our ‘lawful bases’ will be:

• it is necessary for legitimate business interests pursued by us or a third party and your interests and fundamental rights do not override those interests. In each case we will always consider your interests and undertake a balancing exercise to ensure that our business interest does not cause you harm or override your own interests;
•  it is necessary for the performance of our contract with you;
•  it is necessary to comply with our legal obligations; and/or
•  in limited circumstances, where you have given consent.

We need a further processing condition when we process your special category data and we will rely on the following:

• it is necessary to comply with regulatory requirements relating to unlawful acts and dishonesty;
• we need to use your information in order to establish, exercise or defend our legal rights;
•  in limited circumstances, where we have your explicit consent.

 

 

 

 

USE OF TRACKING TECHNOLOGIES

If you receive emails from Ainscough Crane Hire, we may also use tracking technologies to track opens and Clear GIFs are used in HTML-based emails to track when an email is opened and link redirects are used to track which links are clicked in both HTML and Text based emails. This data allows us to gauge the effectiveness of our communications and marketing campaigns.

HOW LONG DO WE KEEP YOUR PERSONAL DATA

Ainscough Crane Hire Ltd retains personal data for as long as is necessary and we have strict review and retention policies in place to meet these obligations, for example:

• We keep contact details such as your name and address for a minimum of 6 years after which time it will be destroyed.
• If you send us a private or direct message via social media the message may be stored for twelve months. It will not be shared with any other organisations.
• Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

HOw do we share your Personal Data?

We will not share any of the information you provide with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format.

COMPLAINTS OR QUERIES

Ainscough tries to meet the highest standards when collecting and using personal data. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

YOUR DATA SUBJECT RIGHTS AND ACCESS TO YOUR PERSONAL DATA

You have the right to:

• request access to your personal data;
• request correction of your personal data we hold about you;
• request erasure of your personal data, which enables you to ask us to delete or remove personal data in certain circumstances;
• object to processing of your personal data in certain circumstances such as where we are relying on a legitimate interest (or the legitimate interests of a third party) to process your personal data;
• request restriction of processing of your personal data;
• request the transfer of your personal data to you or to a third party;
• request a copy, or reference to, the personal data safeguards used for transfers outside the UK (we may redact data transfer agreements to protect commercial terms);
• request to withdraw consent to processing where the legal basis for processing is solely justified on the grounds of consent as indicated in this Notice; and
• lodge a complaint with the UK’s data protection regulator, the Information Commissioner’s Office. We would encourage you to raise any concerns you have with us first directly. However, if you would like to exercise your right to lodge a complaint with the Information Commissioner’s Office, they can be contacted at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or by telephone: 0303 123 1113.

Ainscough tries to be as open as it can be in terms of giving people access to the personal data we have about them. Individuals can find out if we hold any personal data by making a ‘subject access request’ under the UK GDPR. If we do hold information about you we will:

• give you a description of it;
• tell you why we are holding it;
• tell you who it could be disclosed to; and
• let you have a copy of the information in an intelligible form.

We will normally provide a copy of your personal data free of charge, however we reserve the right to charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, in these circumstances, we may refuse to comply with your request.

HOW TO CONTACT US

If you have any questions or concerns regarding processing of personal data as referred to in this privacy notice including your data subject rights or want to request information about our privacy notice, you can write to:

Ainscough Crane Hire Ltd.
Bradley Hall
Bradley Lane
Standish
Wigan
WN6 0XQ

Alternatively submit your request to dsar@ainscough.co.uk

If you are unhappy with our response or if you need any advice, you can contact the Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, tel: 030 123 113 (local rate) or 01625 545 745 if you prefer to use a national rate number. Please visit their website (www.ico.org.uk/concerns) for information on how to make a data protection complaint.

Changes to the Privacy NOTICE

We may change or update our privacy notice from time to time, as we deem necessary. Any changes will be posted on the website.

 

Contains public sector information licensed under the Open Government Licence v3.0 which can be viewed here.

 

 

 

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COOKIE POLICY – AINSCOUGH CRANE HIRE LTD

A “cookie” is a small file of letters and numbers that is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive, cookies can be used for a number of different purposes or functions.

Analytical or Performance cookies:

Analytical or Performance cookies: These are cookies which allow us to recognise and count the number of visitors to our website and to see how visitors move around and interact with our website when they are using it. This helps us to improve the way our website works and optimise user experience.

Our website only uses third-party analytical cookies ‘_ga’ which are set by Google Analytics (for the duration of 2 years) to collect information about visitor behaviour pattern: how visitors use and navigate around our website, for example the number of visitors to the various parts of the website. For further information about the Google Analytics cookies, please read Google’s overview of privacy and safeguarding data.

How do I change my cookie settings?

You can change your cookies preferences at any time; in relation to analytics cookies, you can opt-out at any time.

To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout.

Learn more about cookies

You can visit aboutcookies.org or allaboutcookies.org for more information about cookies.

Further information

The UK’s independent supervisory authority for data protection, the Information Commissioner’s Office, has further guidance on cookies. Its role is to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. More information on cookies can be found here.